When it comes to health and safety in the workplace, first aid training is vital. You should have at least one person in your office who has completed first aid training. The problem comes when you need to find a first aid training company. There are a lot of companies out there, but they are not all reputable and you need to know what to look for.
The Qualifications Of The Liverpool Trainers And Assessors
When looking for a reputable first aid training Liverpool company, you need to consider the qualifications of the trainers and assessors. All of the trainers should have training that is accredited by the Health and Safety Executive. The qualifications should also be current and proof should be provided to you.
You should also look for a company that completes annual refresher training with their staff. This will ensure that all of their trainers have up to date information and know the latest techniques. The assessing qualifications should also be accredited by the HSE.
The First Aid Course Evaluation Procedure
While it is important that the trainers have the right qualifications, the course itself will need to be looked at. One of the points that you should consider is the evaluation procedure of the course. You should look for a company that offers a clearly documented evaluation procedure.
It is important that you never work with a company that does not offer this. The documented evaluation procedure will provide you with feedback regarding the course. This is important for businesses that want to know how the training will impact their development programmes.
While looking at the course, you also need to ensure that it is taught in accordance with certain guidelines. While there are no guidelines that you need to look for, you should consider the current guidelines published by the Resuscitation Council UK. There are also guidelines published by the Voluntary Aid Societies that you should consider. Choosing a course that is taught in line with these guidelines ensures that your first aider knows the best and most current techniques.
The course should also cover the needs of your workplace as indicated by your first aid needs assessment. There is no point in completing a first aid course that does not prepare you an emergency in our workplace. The course should also include at least 18 hours of training over a 3-day period as outlined by the HSE.
Is There A Complaints System?
Most people do not want to think that something is going to go wrong with their training, but it is a contingency that you should consider. If something does go wrong, you need to ensure that there is some form of complaints process that you can go through. You should also look for reviews of the company that talk about the complaints process and whether it actually works.
The complaints system should be outlined in the information that you get from the company. If it is not, you should ask them about this and consider their answer. If they will not provide you with a clear idea of their complaints system, it is possible that they do not have one or they have one which is very hard to use. You should never work with a company that does not have a robust complaints system in place.
There are a lot of first aid training companies out there and you need to know how to choose the right one. It is important that you look at the course being offered and ensure that it covers everything you need. The trainers should also be properly qualified and the company should have a complaints system in place should you need it.